When you create a Start Request Form, you associate it with the process definition and check it in. You include the appropriate keywords in the Start Request Form properties. If the appropriate keyword is missing from the Start Request Form properties, the Start Request Form and its associated process definition fail to appear in CA SDM.
To create a Start Request Form
The Start Request Form appears in the right pane of CA Process Automation library.
A shortcut menu appears.
The Library Object Properties page appears.
The Keywords tab is active.
A row adds to the empty list.
A blinking cursor highlights the row and indicates the row is ready for typing.
Ticket |
Use Keyword |
|
request area |
pcat |
|
change category |
chgcat |
|
issue Category |
isscat |
CA Process Automation saves the keywords and description and closes the Library Object Properties dialog.
Note: If you fail to check in the Start Request Form, the form fails to appear in CA SDM.
The CA Process Automation Start Request Form information appears on the CA SDM Start Request Form List. The CA SDM administrator can associate the CA SDM Start Request Form with the Process Definition, on a Request Area, Change Category, or Issue Category Detail page.
The following Start Request Form items appear in CA SDM:
Appears on the Request Areas, Change Categories, and Issue Categories list pages.
Appears on the Request Areas, Change Categories, and Issue Categories list pages.
Appears on the Request Areas, Change Categories, and Issue Categories list pages. The text in this field describes how the Start Request Form is appropriate for selection on a particular Request Area, Change Category, or Issue Category.
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