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Assign a Standard CI to a CI

You can assign a Standard configuration item to a configuration item by using the CI Detail page. You can assign a Standard CI to a list of CIs or using Edit in List.

To assign a family's Standard CI to a CI using the CI Detail page

  1. Select a CI and click Edit.

    The Update Configuration Item page appears.

  2. Click the icon next to the Standard CI field.

    The CI List displays.

  3. Select a CI to serve as the Standard CI. Click Save.

    The Standard CI is assigned.

To assign a Standard CIs to a list of CIs, using edit in list

  1. From the Scoreboard or Administration tab specify the search filter to show a single CI or multiple CI's in the detail list and click Search.

    The CI's matching the search criteria are listed.

  2. Click the Edit In List button at the top right of the list results.

    The CI Edit in List controls is displayed.

  3. Select a row containing CI to assign the Standard CI too.

    The row is shown in highlighted color.

  4. Click the icon next to the Standard CI field.

    The CI List displays.

  5. Select a CI to serve as the Standard CI. Click Save to update the single CI or Change All to update all CIs in the list.

    The Standard CI is assigned to the single CI (Save) or all CIs listed (Change All)

Note: Any CI can act as a Standard CI, but the following cautions apply:

It is best if a Standard CI does not represent any actual instance of a business object.