Administering MDRs › Using GRLoader

Using GRLoader

When you use GRLoader to load a CI, you must populate the following fields in the XML for the MDR Launch to operate:

• <mdr_class>
• <mdr_name>
• <federated_asset_id>

The values provided for <mdr_name> and <mdr_class> in the XML must match the values provided in the MDR definition exactly.

Important! The MDR name and class must be defined using the Administration interface before CIs that reference the MDR can be imported. If the MDR specified in the XML is not defined, the CI is not imported.

The GRLoader supports importing CIs and CI relationships from spreadsheets in the XLS and XLSX formats. To load CI data into CA SDM, you must format the source data into XML or Microsoft Excel spreadsheets.

Note: For more information about using GRLoader to load spreadsheet data, see the CA CMDB Technical Reference Guide.