Managing Change › Change Manager Responsibilities
Change Manager Responsibilities
The Change Manager is responsible for the overall enterprise change management process and for the ultimate approval of change orders. They also generate the change management metrics analysis reports and they do the following:
- Review change requests and add appropriate stakeholders and approvers as needed.
- Facilitate resolution of issues, such as detecting collisions and scheduling conflicts in the calendar.
- Review installation, back-out, and fallback plans for accessibility and soundness.
- Understand the risk of each change and ensure that the appropriate risk level is assigned to the change.
- Monitor changes for their respective areas to ensure that they comply with Technology Change Management requirements.
- Represent their respective areas and communicate the impact of high-level risk changes at weekly CAB meeting.
- Facilitate in reviews after the installation is complete for problem installations and failed changes.
- Serve as the escalation point for change requesters, stakeholders, approvers, implementers, and support groups.
More information:
How the Change Manager Role Works
