Managing Knowledge › Access Export/Import › Allow Users to Export and Import Knowledge

Allow Users to Export and Import Knowledge

You can allow analysts to grant export and import permissions by managing your role list on the Administration tab.

To grant export/import permissions

1. Navigate to Security and Role Management, Role Management, Role List.

   The Role List appears.

2. Select a role with the Analyst Interface Type.

   The Role Detail page appears.

3. Click Edit.

   The Update Role page appears.

4. Click the Knowledge tab.

   Do any of the following:

   • Select the Allow Export check box.
   • Select the Allow Import check box.
   • Select both check boxes.
5. Click Save.

   The Role Detail page reappears.

6. Review your changes in the Knowledge tab.

   Close the Role Detail page.

You can also restrict users from exporting/importing by clearing the check boxes on the Knowledge tab of the Role Detail page.