If CA EEM is configured to reference an external directory, you cannot add users using the CA EEM user interface. CA EEM is a read-only interface to the LDAP server. You must use whatever interface is provided with your particular LDAP server product to update user records.
To add a new user record
Note: To manage CA EEM groups, click the Groups tab.
The form for creating a user record appears.
The new CA EEM user record is saved in the MDB.
Note: The steps to edit an existing user record and maintain group records are similar to these steps. For information, see the CA EEM Online Help.
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