Selections on the OPSVIEW Support Menu

For the most part, the selections for option 5 are self-explanatory. However, brief descriptions follow:

1-Support Procedures: Steps you must take to report a problem with CA OPS/MVS
2-Support Contact Information: CA OPS/MVS customer support phone, FAX, and SupportConnect information
3-Escalation Procedure: Procedures to follow if you cannot reach a technical support analyst
4-CA Addresses: Address of the CA OPS/MVS customer support group
5-CA OPS/MVS Message ID Lookup: Find information about CA OPS/MVS messages using the numeric portion of the message ID.
6-Display Product Versions/Releases: Display the version and release numbers of your copy of CA OPS/MVS and any of the following products with which it shares an interface: z/OS, DFP, DFSMS, JES2 or JES3, ISPF, RACF or CA ACF2, TSO, and VTAM