The following examples show different REQUEST(CREATE) formats.
The following OPS/REXX code produces a detail screen of the create request. All requests are created as priority two.
address SERVDESK "REQUEST(CREATE) SUMMARY('Testing request')",
"DESCRIPTION('This is the test of address SERVDESK') WAIT(30) DEBUG(YES)"
if rc = 0 then say "Request was created: #"||SERVDESK.NUMBER
Produces the following detail screen:

address SERVDESK "REQUEST(CREATE) SUMMARY('Test 2')
DESCRIPTION('Test number two.')"
Produces the following detail screen:

)CMD SERVRULE
)INIT
)PROC
address SERVDESK "REQUEST(CREATE) SUMMARY('AOF Rule Test') WAIT(0)",
DESCRIPTION('AOF Rule Test with WAIT(0) parameter.')"
)TERM
)END
address AOF "SUBSYS OPSX" address AOF "ENABLE RULES.SERVRULE" address OPER "C(SERVRULE)" address AOF "DISABLE RULES.SERVRULE"
Produces the following detail screen:

Example: Request List
The following display shows the list of service desk requests:

|
Copyright © 2014 CA Technologies.
All rights reserved.
|
|