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Service Logs

The service logs are described in the following table. The initial part of each path is the CA Network Flow Analysis installation path, such as the default locations--C:\CA\NFA on a Windows server or /opt/CA/NFA on a Linux Harvester server. The table lists the service log file names and locations on Windows and Linux servers, along with any available configuration file to control the log level setting.

Service / Log Information

Stand-Alone

Harvester

Console

DSA

CA NFA Collection and Poller Webservices (Linux: nfa_collpollws)
Log: \Netflow\Logs\collpollws-wrapper.log

Yes

Yes

 

 

CA NFA Data Retention (Linux: nfa_dataretention)
Log: \Netflow\Logs\dataretention-wrapper.log

Yes

Yes

 

Yes

CA NFA DNS/SNMP Proxies (Linux: nfa_proxies)
Log: \Netflow\Logs\proxies-wrapper.log

Yes

Yes

Yes
(2-tier)

Yes

CA NFA DSALoader
Log: \Netflow\Logs\dsaLoaderErrors-<yyyy-mm-dd>.log

 

 

 

Yes

CA NFA File Server (Linux: nfa_filewebservice)
Log: \Netflow\Logs\fileserver-wrapper.log

Yes

Yes

Yes (3-tier)

 

CA NFA Harvester (Linux: nfa_harvester)
Log: \Netflow\Logs\harvester-wrapper.log

Yes

Yes

 

 

CA NFA Hunter Tracker Service
Log: Logs\ADLog<yyyy-mm-dd>

Yes

 

 

 

CA NFA Poller (Linux: nfa_poller)
Log: \Netflow\Logs\poller-wrapper.log

Yes

Yes

 

 

CA NFA Pump
Log: \Netflow\logs\pumpservice-wrapper.log

 

 

 

Yes

CA NFA Reaper (Linux: nfa_reaper)
Log: \Netflow\Logs\RealtimeReaperErrors<yyyy-mm-dd>.log

 

Yes

 

 

CA NFA RibSource
Log: \Reporter\RIB\NFA\webapps\NFARS\WEB-INF\logs\ application.log

Yes

 

Yes

 

CA Performance Center SSO
Logs: \Portal\SSO\logs\SSOService.log
\Portal\SSO\logs\wrapper.log

Yes

 

Yes

 

DNS Proxy Web Service
Log: \ProxyServices\Logs\DnsProxyWSLog<yyyy-mm-dd>.log

Log level setting (NFA console only): \ProxyServices\Web.config
<add key="LogLevel" value="6"/> Default: 4

Yes

 

Yes

 

NetQoS MySql51 (Linux: mysql51)
Log: \MySql51\data\<server_name>.err

Yes

Yes

Yes

Yes

NetQoS NQMySql51 (Linux: nfa_mysqlCSE)
Log: \Netflow\Logs\oursql_5.1_error.log

 

Yes

Yes
(2-tier)

Yes

NetQoS Reporter Manager Service
Log: \Reporter\Logs\Manager Service Log<yyyy-mm-dd>.log

Log level setting: \Reporter\ReporterAnalyzer.ManagerService\bin\ ReporterManagerService.exe.config
<setProperties Severity="6" /> Default: 4

Yes

 

Yes

 

NetQoS Reporter Manager Service thread logs in the \Reporter\Logs\ directory:

MigrationService: MigrationLog<yyyy-mm-dd>.log

PollerSyncService: CollectorSyncServiceLog<yyyy-mm-dd>.log

System Maintenance Service: ManagerService_MaintenanceLog<yyyy-mm-dd>.log

Yes

 

 

 

NetQoS Reporter/Analyzer General Services
Log: \Reporter\Logs\nqservErrors<yyyy-mm-dd>.log

Yes

 

Yes

 

NetQoS Reporter/Analyzer Pump Service
Log: \Reporter\Logs\PumpLog<yyyy-mm-dd>.log

Log level setting: \Reporter\NetQoS.ReporterAnalyzer.PumpService\bin\ NetQoS.ReporterAnalyzer.PumpService.exe.config

<setProperties Severity="6"/> Default value: 4

Yes

 

Yes

 

NetQoS Reporter/Analyzer Query Services (‘Reporting services’)
Log: \Reporter\Logs\nqreporterErrors<yyyy-mm-dd>.log

Automatic Groups task log: \Reporter\Logs\ManagerService_AutomaticGroupsLog <yyyy-mm-dd>.log

DNS task log: \Reporter\Logs\ManagerService_DnsLog<yyyy-mm-dd>.log

Maintenance tasks log: \Reporter\Logs\ManagerService_MaintenanceLog <yyyy-mm-dd>.log

Yes

 

Yes

 

NetQoS Reporter/Analyzer Report Service
Log (Flow Forensics log): \Reporter\Logs\ReportServiceLog<yyyy-mm-dd>.log

Log level setting: \Reporter\NetQoS.ReporterAnalyzer.ReportService\ bin\NetQoS.ReporterAnalyzer.ReportService.exe.config

<setProperties Severity="6" /> Default value: 4

To log each poll in addition to regular event logging:
<add key="VerboseLogging" value="True"/>

Yes

 

Yes

 

NetQoS Reporter/Analyzer Watchdog
Log: \Reporter\Logs\WatchdogLog<yyyy-mm-dd>.log

Log level setting: \Reporter\ NetQoS.ReporterAnalyzer.WatchdogService\bin\ WatchdogService.exe.config

<setProperties Severity="6"/> Default value: 4

Yes

 

Yes

 

Multiple processes
Log: \Reporter\Logs\ConsoleErrorsLog<yyyy-mm-dd>.log

Yes

 

 

 

ProductSyncWS Web Service Log:

\Reporter\Logs\ProductSyncWSLog<yyyy-mm-dd>.log

Yes

 

Yes