Diagnosing Line Printers › Line Printer Diagnostics Panel

Line Printer Diagnostics Panel

PROD---------------- TCP/IP : Line Printer (LPD) Diagnostics --------------/LPD
Select Option ===>                                                             
                                                                               
   Q   - Query Print Queue                                                     
   D   - Delete a Job from the Print Queue                                     
   PR  - Send a Test Print to a Printer                                        
   X   - Exit                                                                  
                                                                               
Host Name/Addr ..                                        ( Required ALL )      
Printer Name ....                                        ( Required ALL )      
Job Number ......                                        ( Required D )        
User Name ....... USER01                                 ( Required D )        
Link Name ......+                                        ( Optional ALL )     

The TCP/IP : Line Printer Diagnostics panel helps you to determine if there are printer problems on the network.

This panel contains the following options:

Q - Query Print Queue

Displays a print queue to determine if there are problems on the network.

D - Delete a Job from the Print Queue

Deletes a job from the print queue.

PR - Send a Test Print to the Printer

Sends a test print to the selected printer.

This panel contains the following fields:

Host Name/Addr

Specifies the name or the IP address of the host that owns the target printer.

Printer Name

Specifies the name of the target printer.

Job Number

Specifies the job number of the printer queue entry to delete.

User Name

Specifies the name of the owner of the print queue entry to delete.

Link Name

Specifies the name of the INMC link to a remote system. You can invoke line print functions on a remote system by specifying the name of the INMC link to that system.

Access Line Printer Diagnostics Panel

To access the line printer diagnostics

1. Enter /LPD at a prompt.

   The Line Printer Diagnostics panel appears.

Query Printer Status

To display a printer queue

1. Enter Q at the prompt on the TCP/IP : Line Printer (LPD) Diagnostics Menu, complete any required fields on the panel, and press Enter.

   The printer status panel appears.

   Note: The contents of this panel depend on the remote LPD implementation. If your region receives an error return code instead of the printer status display, it automatically pings the IP address of the printer’s host to determine the cause of the failure. If the ping is successful, it proves that the host can be contacted, but the printer cannot be, or that the printer daemon resident in the host is not active.

Delete an Entry in the Print Queue

To delete a job from the print queue

1. Enter D - Delete a Job at the prompt on the Print Queue from the TCP/IP : Line Printer (LPD) Diagnostics Menu, complete the details of the job you want to delete, and press Enter.

   Note: If the print job you want to delete is not yours, change the user ID in the User Name field to that of the owner of the print job.

   The print job is deleted from the print queue.

Note:  Security considerations on the remote host could prevent users from deleting any or all entries on a print queue. For example, on Windows NT, the Security tab of the printer’s Properties controls authorizations for user access to the printer and its queue. On some UNIX systems, a user name of ROOT is required o delete entries of the printer queue.

Send a Test Print

To send a test print to a target printer

1. Enter PR - Send a Test Print to a Printer at the prompt on the TCP/IP : Line Printer (LPD) Diagnostics Menu, complete any required fields on the panel, and press Enter.

   The test print is printed at the specified printer.