Managing Alerts › How to Work with Alerts

How to Work with Alerts

The Alert Monitor displays the alert when it arrives. An alert can be closed automatically by the region (when it recognizes that the problem that caused the alert no longer exists) or manually by the operator. When an alert is closed, it is removed from the active alert monitor. However, it is still accessible from the Alert History panel.

Typically, when an alert arrives, do this:

1. Enter B (Browse) beside the alert to find out whether any suggested recommended actions are provided.
2. Enter A (Analyze) beside the alert to diagnose it. Diagnosis displays additional information for some alerts.
3. Enter T (Track) beside the alert to indicate to other users that you will be working on it. Your user ID is displayed in the Track column.
4. Perform any necessary actions to remove the alert condition. For information about actions, press F1 (Help).
5. Enter N (Notes) beside the alert to view or record notes that provide future reference information about this alert in the alert definition.
6. Enter C (Close) beside the alert after the alert condition is resolved.