Managing Alerts › Add Operator Notes to an Alert

Add Operator Notes to an Alert

You can add notes to an alert for future reference. For example, you may want to leave the next operator some notes about an alert that has not been closed. Notes are also added automatically to provide a history of the actions performed on the alerts.

When an alert is closed, the severity and description of the alert are added to the notes so that you can easily identify which alert has been closed. When an alert severity changes, the description is added to the alert notes.

To add notes to an alert

1. Enter N beside the alert.

   The Alert Notes panel appears.

2. Press F4 (Add).

   The panel becomes editable.

3. Enter your notes about the alert, and press F3 (File) when you have finished.

   The notes are saved with the alert.

   Note: For information about how to use the editor, see the online help.