Getting Started › Work With Definitions in the Knowledge Base

Work With Definitions in the Knowledge Base

You can add, browse, update, copy, and delete the definitions in the knowledge base.

If you have several regions connected together, changes to the knowledge base in one region are automatically propagated to the knowledge bases in the other regions (that is, the knowledge bases are synchronized).

Important! You should restrict the update of a definition to a single focal point region. Updating the same definition from more than one region may cause the linked knowledge bases to become unsynchronized.

The activity log contains an audit trail of definition maintenance activities, identifying the time an activity occurs and the user responsible for that activity. The information is also displayed on the definition list panels. You can press F11 (Right) to view the information.

Add a Definition

To add a definition

1. Access the list that displays the type of definitions you want to add.

   For example, if you want to add a definition for a started task, you can enter the =/RADMIN.R.STC path to access the list of definitions.

2. Add the definition in one of the following ways:
   • Press F4 (Add)
   • Update a copy of another definition

Note: To see the new definition, press F6 (Refresh) to update the list. You may also need to scroll the list to view the new addition.

Browse Definitions

To browse the details of a definition in read-only mode

1. Access the list of definitions.
2. Enter B beside the definition you want to browse.

   The definition appears.

Note: To browse more than one definition, type B beside all the definitions you want to browse and press Enter. If you select multiple definitions, pressing F3 (Exit) when viewing a definition exits the current definition and calls up the next definition.

Update Definitions

To update a definition

1. Access the list of definitions.
2. Enter U beside the definition you want to update.

   A panel appears displaying the fields you can update. A definition can have multiple panels.

3. Update the required fields, and press F3 (File).

   The definition is saved.

Note: To update more than one definition, type U beside all the definitions you want to update and press Enter.

Copy Definitions

Copy a definition if you want to create a similar definition.

To copy a definition

1. Access the list of definitions.
2. Enter C beside the definition you want to copy.
3. Change the value in the field that uniquely identifies the new copy, update the other fields as required, and press F3 (File).

   The new definition is saved.

Note:  When you make a copy of a definition, the F4 (Save) function key lets you continue creating independent copies of that definition. In Step 3, instead of pressing F3, press F4. The definition remains open, and you can perform Step 3 again to define a new copy. To copy more than one definition, type C beside all the definitions you want to copy and press Enter.

Delete Definitions

To delete definitions

1. Access the list of definitions.
2. Type D beside the definitions you want to delete, and press Enter.

   A confirmation panel or message appears.

   Important! If the confirmation prompt is a message, only one confirmation message is displayed even if you are deleting more than one definition. If you want to cancel the operation, you must press F12 (Cancel) before the next step.

3. Press Enter.

   The selected definitions are deleted.