You implement alert forwarding by using Customizer parameter groups.
Note: TNGTRAP and SERVICEDESK do not have clear alert events. Only alert open and considerations are forwarded.
To implement alert forwarding
The Customizer : Parameter Groups list appears.
The parameter group opens for update.
Specifies the type of alert forwarding to use.
Press Enter.
The fields dynamically change to match the specified destination type.
(Optional) Press F8 (Forward), and repeat Step 3 for each Definition ID.
Note: Press F1 (Help) for information about the fields.
The changes are applied.
The settings are saved.
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