Setting Up Event Monitoring › Implement CA SOLVE:Central Problem Records

Implement CA SOLVE:Central Problem Records

If you have CA SOLVE:Central you can set up your region to add problem records to it.

To implement an automatic problem recording environment

1. Copy the $RMPB07S NCL procedure from the dsnpref.NMC1.CC2DEXEC data set to the NCL procedures library (normally TESTEXEC) in the region in which CA SOLVE:Central is running.
2. Authorize the following user IDs in the problem management region:
   • The BSYS background user ID xxxxBSYS, where xxxx is the domain ID of the CA NetMaster FTM region
   • IDs of the users who may raise trouble tickets manually from the Alert Monitor
3. In the problem management region, define a link to each CA NetMaster FTM region from which you want to receive trouble tickets as follows:

   DEFLINK TYPE=APPC LUNAME=acb-name LINK=link-name
   

   acb-name is the ACB name of the CA NetMaster FTM region, and link-name is a name that identifies the link.