3. TABULAR REPORTS, GRAPHS, AND MICF INQUIRIES › 3.1 Tabular Reports › 3.1.3 Tabular Report Descriptions › 3.1.3.1 Service Analysis Reports › 3.1.3.1.8 NLDM Service by Performance Class (SNT115)

3.1.3.1.8 NLDM Service by Performance Class (SNT115)

INTENDED USAGE:

   Use this display to quantify the service level the network
   provides to a given user group identified by the NetView
   Session Monitor/NLDM Performance Class (PERFCLSS).  If the
   NLDM performance classes conform to the classification
   specified in the site's service-level agreements, use this
   display to track your site's adherence to its commitments.

   The job that produces this display will not execute unless
   account code SNTACT4 is set to the value of PERFCLSS for
   NetView/NLDM or CA NetMaster data. For information on how
   to define account codes, refer to Section 7.2.


FORMAT:

   This display indicates the average and maximum host,
   network, and total response times for the selected
   application.  In addition, it gives the host, network, and
   total response distributions.  You can see a sample
   display of the profile report in Figure 3-10.


DATABASE FILE:  NVSRTM


DATA ELEMENTS USED:

   PERFCLSS  ZONE      NLDRVAL1  NLDRVAL2  NLDRVAL3  NLDRVAL4
   RTMPCOBM  RTMAVTTM  RTMPCTR1  RTMPCTR2  RTMPCTR3  RTMPCTR4
   RTMTRESC


CALCULATIONS:

   None


USAGE CONSIDERATIONS:

   Note that this report is essentially the same as SNT105,
   which produces a performance class report from the SNTNSV
   File.  We recommend using the NVSRTM File in place of the
   SNTNSV File with SNT4100 or higher.

   You can report on different performance classes by
   changing the value of the %SL115 macro in
   prefix.MICS.USER.SOURCE(#SNTRPTS).  The default macro
   selects all performance classes.



                CA MICS NETWORK COMPONENT

    (SNT115) NLDM SERVICE BY PERFORMANCE CLASS:  TSO

            NETWORK:  NETWORK1   SYSTEM:  TSO2
     PRODUCED:      AUGUST 7, 2003 ZONE:  PRIME TIME

    +-------------------------------------------------+
    |                                 |               |
    | ACTIVITY INDICATORS             |    08/04/03   |
    |                                 |               |
    |---------------------------------+---------------+
    |  TOTAL SERVICE                  |               |
    |                                 |               |
    |  OBJECTIVE   80.0% <  1.0       |               |
    |                                 |               |
    |      % MET OVERALL              | 87.11         |
    |      % MET BY SAMPLED INTERVALS | 49.77         |
    |                                 |               |
    |  AVERAGE TOTAL RESPONSE TIME    | 0:00.66       |
    |                                 |               |
    |  TOTAL NO. OF RESPONSE EVENTS   | 39,240        |
    |  TOTAL NO. OF SAMPLED INTERVALS | 215           |
    |                                 |               |
    |  CUMULATIVE RESPONSE PERCENT    |               |
    |      WITHIN  1.0 SECS           | 87.11         |
    |      WITHIN  2.0 SECS           | 93.45         |
    |      WITHIN  3.0 SECS           | 96.11         |
    |      WITHIN  5.0 SECS           | 98.21         |
    |                                 |               |
    |  RESPONSE DISTRIBUTION COUNT    |               |
    |    UNDER  1.0 SECS              | 34,182        |
    |    BETWEEN  1.0 -  2.0 SECS     | 2,489         |
    |    BETWEEN  2.0 -  3.0 SECS     | 1,041         |
    |    BETWEEN  3.0 -  5.0 SECS     | 828           |
    |    OVER  5.0 SECS               | 700           |
    +-------------------------------------------------+


 Figure 3-10. NLDM Service by Performance Class (Profile)