INTENDED USAGE:
Use this display to quantify the service level provided by
the network to a given user group identified by the NLDM
Performance Class (NSVPCLSS). If the NLDM performance
classes conform to the classification specified in the
site's service level agreements, this display will be
useful in tracking the site's adherence to its
commitments.
FORMAT:
This display shows the average total response time and the
total response time distributions for the selected
performance class. In addition, the display shows the
the percentage of all transactions and the percentage of
individual collection intervals that met the RTM response
time objective for the selected performance class. You
can see sample displays of profile and trend reports in
figures 3-5 and 3-5A.
DATABASE FILE: SNTNSV
DATA ELEMENTS USED:
NSVPCLSS ZONE NLDRVAL1 NLDRVAL2 NLDRVAL3 NLDRVAL4
NSVAVTTM NSVPCTR1 NSVPCTR2 NSVPCTR3 NSVPCTR4 NSVTRESC
CALCULATIONS:
None
USAGE CONSIDERATIONS:
You can report on different performance classes by
changing the value of the %SL105 macro in
prefix.MICS.USER.SOURCE(#SNTRPTS). The default macro
selects all performance classes.
CA MICS NETWORK COMPONENT
(SNT105) NLDM SERVICE BY PERFORMANCE CLASS: TSOPROD
NETWORK: NETWORK1 SYSTEM: 3084
PRODUCED: OCTOBER 20, 2003 ZONE: PRIME TIME
+-------------------------------------------------+
| | |
| ACTIVITY INDICATORS | 10/16/03 |
| | |
|---------------------------------+---------------+
| TOTAL SERVICE | |
| | |
| OBJECTIVE 90% < 3| |
| | |
| % MET OVERALL | 89.34 |
| % MET BY SAMPLED INTERVALS | 35.90 |
| | |
| AVERAGE TOTAL RESPONSE TIME | 0:01.95 |
| | |
| % OF TOTAL RESPONSES < 1 SEC| 47.42 |
| % OF TOTAL RESPONSES < 3 SEC| 89.34 |
| % OF TOTAL RESPONSES < 5 SEC| 95.69 |
| % OF TOTAL RESPONSES < 10 SEC| 98.33 |
| | |
| TOTAL NO. OF RESPONSE EVENTS | 21,682 |
| TOTAL NO. OF SAMPLED INTERVALS | 390 |
| | |
+-------------------------------------------------+
Figure 3-5. NLDM Service by Performance Class (Profile)
CA MICS NETWORK COMPONENT (SNT105) NLDM SERVICE BY PERFORMANCE CLASS: TSOPROD NETWORK: NETWORK1 SYSTEM: 3084 PRODUCED: OCTOBER 20, 2003 ZONE: PRIME TIME +--------------------------------------------------------------------------------------------------------------------------------+ | | | | | AMOUNT |PER-PERIOD RATE| PERCENTAGE | |ACTIVITY INDICATORS | 10/16/03 | 10/15/03 | 10/14/03 |OF CHANGE SINCE|OF CHANGE SINCE| CHANGE SINCE | | | | | | 10/14/03 | 10/14/03 | 10/14/03 | |--------------------------------+---------------+---------------+---------------+---------------+---------------+---------------| | TOTAL SERVICE | | | | | | | | | | | | | | | | OBJECTIVE 90% < 3| | | | | | | | | | | | | | | | % MET OVERALL | 89.34 | 89.63 | 89.34 | 0.00 | 0.00 | 0.00 | | % MET BY SAMPLED INTERVALS | 35.90 | 36.39 | 35.90 | 0.00 | 0.00 | 0.00 | | | | | | | | | | AVERAGE TOTAL RESPONSE TIME | 0:01.95 | 0:01.90 | 0:01.95 | 0:00.00 | 0.00 | 0.00 | | | | | | | | | | % OF TOTAL RESPONSES < 1 SEC| 47.42 | 48.92 | 47.42 | 0.00 | 0.00 | 0.00 | | % OF TOTAL RESPONSES < 3 SEC| 89.34 | 89.63 | 89.34 | 0.00 | 0.00 | 0.00 | | % OF TOTAL RESPONSES < 5 SEC| 95.69 | 95.79 | 95.69 | 0.00 | 0.00 | 0.00 | | % OF TOTAL RESPONSES < 10 SEC| 98.33 | 98.36 | 98.33 | 0.00 | 0.00 | 0.00 | | | | | | | | | | TOTAL NO. OF RESPONSE EVENTS | 21,682 | 22,601 | 21,682 | 0 | 0.00 | 0.00 | | TOTAL NO. OF SAMPLED INTERVALS | 390 | 393 | 390 | 0 | 0.00 | 0.00 | | | | | | | | | +--------------------------------------------------------------------------------------------------------------------------------+
Figure 3-5A. NLDM Service by Performance Class (Trend)
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