Previous Topic: 1.2 Major FeaturesNext Topic: 1.4 Files Overview


1.3 Reporting and Inquiry Facilities

The IMS Analyzer standard reports and online inquiries
provide concise, comprehensive information to help you manage
your IMS environment.  The IMS Analyzer provides management
reports, standard analysis reports, and exception reports
that you can either use as delivered or tailor to your
specific requirements.  In addition, you may use the CA MICS
Information Center Facility (MICF) or the SAS language
interface to create ad hoc reports.

The following material describes each type of report and
reporting facility.

MANAGEMENT REPORTS

Management reports distributed with the IMS Analyzer provide
a concise graphic or tabular representation of the
installation's processing objectives and how well they have
been met.  You define objectives through a series of
parameters, then produce the reports during normal daily,
weekly, or monthly CA MICS processing.  You can activate or
deactivate reports for any given timespan (daily, weekly, or
monthly).

The following management objective reports are distributed
with the IMS Analyzer.

-------------------------------------------------------------
Management
Report Function
-------------------------------------------------------------
Daily IMS          Quantifies the previous day's total IMS
Service Report -   service on an hourly basis for each IMS
All Activity       system, including short, medium, and
                   long events.  This report can help you
                   determine whether IMS systems are
                   meeting established service levels.

Daily IMS          Quantifies the previous day's IMS
Service Report -   service medium activity on an hourly
Medium Activity    basis for each IMS system.  This report
                   can help you determine whether IMS
                   systems are meeting established service
                   levels for medium activity.

Daily IMS          Quantifies the previous day's IMS
Service Report -   service short activity on an hourly
Short Activity     basis for each IMS system.  This report
                   can help you determine whether IMS
                   systems are meeting established service
                   levels for short activity.

-------------------------------------------------------------
Management
Report Function
-------------------------------------------------------------
Daily IMS Outage   Quantifies the previous day's IMS outage
Report -           on an hourly basis for each IMS system.
Availability       This report can help you determine IMS
                   stability.

Daily IMS          Quantifies the previous day's total IMS
Throughput         throughput for each IMS system in terms
Report -           of commands processed per hour.  This
Transactions       report allows you to see the overall IMS
                   system load.

Weekly IMS         Quantifies the previous week's total IMS
Service Report -   service for each IMS system on an hourly
All Activity       basis grouped by day, including short,
                   medium, and long events.

Weekly IMS         Quantifies the previous week's IMS
Service Report -   service medium activity for each IMS
Medium Activity    system on an hourly basis grouped by
                   day.

Weekly IMS         Quantifies the previous week's IMS
Service Report -   service short activity for each IMS
Short Activity     system on an hourly basis grouped by
                   day.

Weekly IMS         Quantifies the previous week's IMS
Outage Report -    outage for each IMS system on an hourly
Availability       basis, grouped by day.

Weekly IMS         Quantifies the previous week's total IMS
Throughput         throughput for each IMS system, in terms
Report -           of transactions processed on an hourly
Transactions       basis, grouped by day.

Monthly IMS        Quantifies the previous 12 months' total
Service Report -   IMS service for each IMS system,
All Activity       including short, medium, and long
                   events, on a zone basis, grouped by
                   month.

Monthly IMS        Quantifies the previous 12 months' IMS
Service Report -   medium activity service for each IMS
Medium Activity    system, on a zone basis, grouped by
                   month.

Monthly IMS        Quantifies the previous 12 months' IMS
Service Report -   short activity service for each IMS
Short Activity     system, on a zone basis, grouped by
                   month.

Monthly IMS        Quantifies IMS uptime for each IMS
Availability       system, on a zone basis, grouped by
Report             month.

Monthly IMS        Quantifies total IMS throughput for each
Throughput IMS     system in terms of transactions
Report -           processed, on a zone basis, grouped by
Transactions       month.


STANDARD ANALYSIS REPORTS

The IMS Analyzer standard analysis reports consist of a
series of predefined MICF inquiries.  You can invoke these
inquiries on an as-needed basis and you can also use them as
templates for designing similar inquiries.  The following
MICF inquiries are distributed with the IMS Analyzer.

-------------------------------------------------------------
Inquiry Function
-------------------------------------------------------------
Daily IMS          Lists interval duration, calls to
Message Queue      dequeue a message, queue buffer reads
Analysis           per message, queue buffer writes per
                   message, and queue buffer I/Os per
                   message and queue manager waits for
                   enqueue/ dequeue conflicts, sorted by
                   system ID, IMS system ID, and end time-
                   stamp.

Daily IMS          Produces a vertical bar chart of
Workload           responses per hour for the previous day
                   for selected system IDs and IMS system
                   IDs.

Weekly IMS         Produces a vertical bar chart of
Workload           responses per hour for the last seven
                   weekdays for selected system IDs and IMS
                   system IDs.

Monthly IMS        Produces a vertical bar chart of
Workload           responses per hour for the last six
                   months by zone for selected system IDs
                   and IMS system IDs.

8 am - 5 pm IMS    Produces a vertical bar chart, by hour,
Service by Type    of average response times for short,
                   medium, and long transactions for
                   selected system IDs and IMS system IDs.

Daily IMS          Produces vertical bar charts of the
Service Report     previous day's average response times
                   for short, medium, and long
                   transactions, and the percentage of
                   time responses were less than a
                   predetermined value, for selected system
                   IDs and IMS system IDs.

Weekly IMS         Produces vertical bar charts, by hour,
Service Report     of the previous seven weekdays' average
                   response times for short, medium, and
                   long transactions, and the percentage of
                   time responses were less than a given
                   value, for selected system IDs and IMS
                   system IDs.

Monthly IMS        Produces vertical bar charts, by zone by
Service Report     hour, of the previous six months'
                   average response times for short,
                   medium, and long transactions, and the
                   percentage of time responses were less
                   than a predetermined value, for selected
                   system IDs and IMS system IDs.

Daily IMS          Produces vertical bar charts of IMS
Availability       uptime and downtime per hour for
                   selected system IDs and IMS system IDs.
                   The chart is for the previous day for
                   selected system IDs and IMS system IDs.

Weekly IMS         Produces vertical bar charts, by hour,
Availability       of the last seven weekdays' IMS uptime
                   and downtime for selected system IDs and
                   IMS system IDs.

Monthly IMS        Produces vertical bar charts of IMS
Availability       uptime and downtime per hour for
                   selected system IDs and IMS system IDs.
                   The chart displays responses per hour
                   for the last six months by zone for
                   selected system IDs and IMS system IDs.


EXCEPTION ANALYZER REPORTS

The CA MICS Platform provides an Exception Analyzer that
works with CA MICS Data Integration Applications to provide
consolidated reporting of exception conditions across systems
and data sources.

An "exception" is any condition that deviates from the
expected norm, or any missed objective in system performance
or service.

The IMS Analyzer is delivered with several exception tests,
and you can easily add your own.  The exception reports
produce increasing levels of detail to address the needs of
different audiences and, when combined with exceptions from
other CA MICS applications, comprise a powerful diagnostic
tool for your organization.

-------------------------------------------------------------
Report Function
-------------------------------------------------------------

Exception          Lists, in terms of severity, the number
Management         of exceptions reported the previous day
Overview           for each defined management area, which
                   helps upper management to quickly assess
                   the operation's stability.

Management Area    Provides an hourly summary of exceptions
Exception          for a specific management area (e.g.,
                   performance or availability), and the
                   number and severity of each exception
                   type that occurred in an hour.
                   Typically, first level management
                   personnel responsible for defined
                   management area(s) use this inquiry.

Severity Level     Provides an hourly summary of exceptions
Exception          for a given severity level, which allows
                   quick assessment of the types of
                   exceptions in each level.  It gives
                   first-level managers, performance
                   analysts, and system programmers an
                   integrated report of problems that may
                   have affected the installation in any
                   given hour.

Detail Exception   Provides a detailed list, in order of
                   occurrence, of detected exceptions.  You
                   may produce this report online using
                   various selection criteria such as date
                   and time range, severity level,
                   management area, etc., to obtain the
                   necessary background detail for
                   effective analysis of the reported
                   exceptions.


AD HOC REPORTING FACILITIES

The specific types of information needed to manage a large IS
organization change daily.  CA MICS addresses these
requirements with interactive capabilities that allow fast
response to the most complex requests for information.  The
interactive capabilities are:

o  The CA MICS Information Center Facility (MICF) - MICF is a
   panel-oriented productivity tool that allows you to access
   information in the CA MICS Database.  When you define
   input, selection criteria, and report options, MICF
   fulfills your request by executing the program either in
   batch or interactive mode.  Then, according to your
   specifications, MICF prints the results of your request,
   displays the results at your terminal, or catalogs the
   results for later viewing.

o  The CA MICS Workstation Facility (MWF) provides an online
   environment in which the SAS System can be used both
   interactively or in batch mode.  The SAS language is a
   powerful fourth generation language that provides easy
   data manipulation and statistical analysis.  It enhances
   your staff's analytical capabilities and improves the
   quality of their decision-making.  SAS also supports
   coding facilities for programmers who are conducting
   extensive analysis or designing new reports for IS
   business applications.