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1.1 Reporting and Inquiry Functions


CA MICS Accounting and Chargeback's Enterprise IS Financial
Reporting is grouped into five management impact areas:

o  Invoicing
o  Client Support
o  IS Financial Management
o  Enterprise IS Financial Management
o  Accounting Administration

The information is presented as a mainframe report or in
graphic and tabular form at your workstation.

You can view additional information by running predefined
MICF inquiries.  These inquiries are described at the end of
this section.

INVOICING

The Invoicing management impact area produces the following
reports:

-------------------------------------------------------------
Report                         Description
-------------------------------------------------------------

Consolidated    Provides a summary of charges invoiced to a
Invoice         cost center during the accounting period.
Report          You can produce the report at three levels of
                summarization:  Computation Code line items,
                Invoice Category line items, or Cost Center
                (total) line items.  The invoice shows the
                charges incurred at the chosen level with
                several options for additional information
                including quantities consumed and rates
                charged, and comparison to budget or
                year-to-date charges.  Installations with
                multiple sites can produce a consolidated
                multi-site invoice at the central site.

Zero Balance    Shows the accounting month's charges for each
Report          value of the highest-level cost center and
                lists the adjustment amounts and revised
                charges that result from calculating a zero
                balance.

Repeat Invoice  An invoice run from a prior accounting
                period.

Month-to-Date   An invoice run from the current month cycle
Invoice         of the ledger, debit and credit files and the
                active cycle of the budget file.  Any
                recurring debits and credits are included.
                Year-to-date amounts through the previous
                month can be shown.

Multi-site      A consolidated multi-site invoice run from
Invoice         the 01 (prior month) cycle of the Multi-site
                Financial Recap file.  The invoice is created
                from the central and remote site Financial
                Recap files.

Multi-site      A multi-site invoice run from a prior
Repeat          accounting period.  You can reprint an
Invoice         invoice from any existing Multi-site
                Financial Recap file cycle.

Invoice Credit  Provides a detailed listing of the credits
Supplement      applied to a given cost center's bill.  When
Report          detailed information is required, this report
                supplements the credit total printed on the
                invoice.

Trial Balance   Provides a trial balance invoice for the
Invoice         previous month's cycle before all the monthly
                closeout jobs (MONTHLY/MONTHACT and CLOSETBL)
                are run.

CLIENT SUPPORT

The Client Support management impact area focuses on the
needs of the users of IS computer services and their
management in keeping track of how their IS expenses are
being consumed.  It provides information in graphic and
tabular form at your workstation and in a mainframe report as
described below:

-------------------------------------------------------------
Report                         Description
-------------------------------------------------------------

User IS         Presented at your workstation, this
Expense         information focuses on monthly charges for
Analysis        the current and prior year and, if you have
                six or more month's data, projects charges
                through the end of the current year.  You can
                view a subset of the information by
                department, by application, or by invoice
                category.

User Expense    This is a report of charges for a specific
Summary Report  user, or for all users at a specific cost
                center level, in any defined invoice format.

IS FINANCIAL MANAGEMENT

The IS Financial Management impact area focuses on the needs
of IS management in providing computer services to the
enterprise.  It provides information in graphic and
tabular form on a workstation and in a series of mainframe
reports as described below:

-------------------------------------------------------------
Report                         Description
-------------------------------------------------------------

IS Revenue     Presented at your workstation, this
Analysis       information provides IS management with
               several views of the fiscal health of the IS
               organization by looking at IS revenue.  It
               focuses on monthly revenue for the current and
               prior year for up to twenty-six months of data
               and, if you have six or more month's data,
               projects revenue through the end of the
               current year.

Budgetary      Provides a summary of the charges invoiced to
Analysis       cost centers within the accounting period
Report         compared to their budgets for that period.
               The report gives upper management a concise
               method of determining which cost centers are
               over or under budget and the amount of
               discrepancy.  It is also useful as an "early
               warning" mechanism for clients whose charges
               increase significantly during the course of a
               billing cycle.  You can also produce a
               year-to-date version.

Revenue Area   Lists, by invoice category, a summary of
Analysis       charges incurred during the accounting period.
Report         This report allows cost center management to
               determine the dollar expenditure for each
               resource and allows data center management to
               determine if charges are distributed
               appropriately.  You can also produce a
               year-to-date version.

User Revenue   Shows the percentage of total revenue accrued
Distribution   by each value of the highest level cost
Report         center.  This report gives management a
               concise way of determining the relative
               ranking of data processing charges.  You can
               also produce a year-to-date version.


Credit Area    Shows, by individual credit category, a
Analysis       summary of the charges credited during the
Report         accounting period.  This report allows data
               center management to determine which resource
               is being credited, and helps to determine
               processing inefficiencies and the resulting
               amount of lost revenue.  You can also produce
               a year-to-date version.

User Credit    Provides a summary of the percentage of total
Distribution   credits accounted for by each value of the
Report         highest level cost center.  This report gives
               management a rapid method of determining
               relative ranking of cost center credits.  You
               can also produce a year-to-date version.

Revenue/       Lists a one-year history of charges and
Credit Trend   credits for a given cost center compared to
Analysis       its budget.  This report allows management to
Report         analyze the credits applied to a cost center
               in relation to its expenditures, which may
               indicate cost center operational problems.

Surcharge      Provides a summary of the surcharge amounts
Summary        for each cost center invoiced.  This report
Report         gives management a concise view of surcharges
               for tax reporting and other purposes.  You can
               also produce a year-to-date version.

Invoice        Lists the total charges, credits, discounts,
Summary        zero balance adjustments, surcharges, and a
Report         grand total for each cost center invoiced.
               This report provides management with a quick
               overview of the invoices for tax reporting
               and other purposes.  You can also produce a
               year-to-date version.

Budget         Provides a listing of all budget amounts by
Summary        cost center and type of budget.
Report

Cost           Lists the difference between costs and
Reconciliation charges, in order by cost center, invoice
Report         category, or computation code, to help
               management determine the effectiveness of its
               rate-setting structure.


IS Revenue     Presented on the workstation, this information
Analysis and   provides the accounting administrator, and
Rate           other IS management, with an in-depth analysis
Projection     of current utilization and revenue and
               forecasts future trends.  You can analyze the
               effects of new rates and workloads on present
               and future enterprise utilization and
               revenues.  It focuses on the data for the last
               12 accounting periods and forecasts
               utilization and revenue trends for the next 12
               accounting periods.


ENTERPRISE IS FINANCIAL MANAGEMENT

The Enterprise IS Financial Management impact area focuses
on the needs of enterprise management in tracking how the
enterprise's IS expenses are being consumed.  It provides
information in graphic and tabular form at your workstation
and a mainframe report as described below:

-------------------------------------------------------------
Report                         Description
-------------------------------------------------------------

Application     Presented on a workstation, this information
IS Expense      focuses on monthly charges for the top ten
Analysis        business applications for the current and
                prior year at the selected cost center level.
                You can select an application and compare
                actual and projected charges to budgeted
                charges.  You can also view charges by month,
                by designated cost center level, and by
                invoice category.

Application     This is a report of charges, in any defined
Expense         invoice format, for each application or
Summary Report  other information contained in a specified
                cost center level.

ACCOUNTING ADMINISTRATION

The Accounting Administration impact area focuses on the
needs of the accounting administrator in monitoring the
status of accounting processing and determining rates.  It
provides information in graphic and tabular form at your
workstation and in a series of mainframe reports as described
below:

-------------------------------------------------------------
Report                         Description
-------------------------------------------------------------

Journal Run    These logs retain information about the
Status Logs    journal files created by daily processing,
               such as the run time stamp when they were
               created by the DAY199 step of the DAILY job,
               or the external journal file update job, and
               the charges for each computation code.  They
               are viewed online and provide a convenient way
               for you to check on the daily update of
               CA MICS Accounting and Chargeback files.

Daily IS       Presented on the workstation, this information
Revenue        focuses on daily charges for the past 35 days.
Analysis       A breakdown is provided of the charges for the
               top ten applications, at the selected cost
               center level, with detail by invoice category
               or charging element.

Daily          Provides a daily and a month-to-date summary
Charges        of the total charges incurred within each
Summary        invoice category by each high level cost
               center.  This report provides an additional
               way for the accounting administrator to check
               on the daily update of CA MICS Accounting and
               Chargeback files.

Audit          Provides a detail listing of individual
Report         charges, the date and time they were incurred,
               and the specific work unit involved.  You can
               produce a complex-level report or a unit-level
               report.

Cost Center    Produces a listing of the special billing
Attributes     attributes for each cost center.  It includes
File Recap     personalized addressing information, billable
               status (billable/non-billable), budget print-
               ing information, whether this user is entitled
               to a lump sum or a flat percentage discount
               and, if so, the amount involved.

Invoice        Lists the serial number of the next invoice
Sequence       that will be produced.
Number File
Recap

Credit File    Lists individual standard and recurring credit
Recap          entries for each cost center in a format
               compatible with the data entry format used to
               maintain the file.

Debit File     Lists individual standard and recurring debit
Recap          entries for each cost center in a format
               compatible with the data entry format used to
               maintain the file.

Budget File    Lists individual budget entries for each cost
Recap          center in a format compatible with the data
               entry format used to maintain the file.

Effective/     Lists the percentage of difference between
Simulated      currently effective rates and proposed rates
Rate           for each computation code so that you can
Comparison     compare the projected percentage of change in
Report         revenue produced by other rate simulation
               reports.

Rate           Lists the amount of revenue that would have
Simulation     been generated by each invoice category had
Revenue        it been billed at the simulated rate.  It
Area Effects   shows the actual charges, the simulated
Report         charges, the percentage of difference between
               the charges, the original and simulated
               percentage distribution of the charges, and
               the percentage of change in the distribution.

Rate           Shows the percentage of simulated total
Simulation     revenue that would have been incurred by each
Cost Center    cost center compared to that actually
Effects        incurred, which helps you assess the effects
Report         that a proposed rate change would have on
               charges incurred by a cost center.

Rate           Shows the percentage of simulated total
Simulation     revenue that would have been incurred by each
Billing        charging element compared to that actually
Element        incurred.  This report helps you to assess the
Effects        effect that a proposed rate change would have
Report         on the relationship between the charge for a
               given resource and its actual cost.

Journal        Provides a complete listing of the charging
Files Rate     algorithms in effect for a portion of the
Report         CA MICS database.  For each journal file, it
               lists the applicable rate for each charging
               element in order by system identifier,
               subsystem (such as CICS or TSO), subtype, and
               cost center.  It is produced automatically
               when the CA MICS Algorithm Generator is run,
               or you may generate it as a stand-alone
               report.

Complex-Level  Produces a complete listing of the
External       complex-level external file charging
Files Rate     algorithms.  For each complex-level external
Report         file, it lists the applicable rate for each
               charging element, in order, by system
               identifier, subsystem, subtype, and cost
               center.  It is produced automatically when the
               External File Generation job is run, or you
               may generate it as a standalone report.


MICF INQUIRIES

The following describes predefined MICF inquiries that are
delivered with the system.  You can run these inquiries on an
as-needed basis.  You can also use them as templates for
designing your own inquiries.  They are located in MICF's
Finance Catalog Group.

------------------------------------------------------------
Inquiry Name                     Function
------------------------------------------------------------

Net Revenue by  Produces a pie chart that depicts how
Cost Center     revenue, less any cost center credits, is
                distributed to the various high-level cost
                centers.  Each slice represents a cost
                center's relative contribution to total
                revenue.

Budgeted vs.    Produces a vertical bar chart for selected
Actual          high-level cost centers.  Each bar represents
                either the actual charges or the budgeted
                amount for a cost center, which helps you to
                see how well the cost centers are staying
                within their budgets.

Monthly         Produces a pie chart depicting how revenue,
Charges by      less any credits, is distributed to the
Invoice         various invoice categories, where the
Category        categories are broadly defined along the
                lines of CPU, DASD, Print, Tape, etc.  Each
                slice represents a category's relative
                contribution to total revenue.  You can
                produce the graph for any or all high-level
                cost centers.

Invoice         Produces a stacked vertical bar chart that
Category        shows each invoice category's charges for the
Charges by      preceding month.  Each bar is composed of the
Cost Center     charges for each high-level cost center.  You
                can produce the chart for any or all
                high-level cost centers.

Invoice         Produces a pie chart depicting how credits
Credits by      are distributed to the various high-level
Cost Center     cost centers.  Each slice represents a cost
                center's relative share of the total credits.

Cost Center     Produces a stacked vertical bar chart that
Charges by      shows the preceding month's charges for
Invoice         any or all high-level cost centers.  Each bar
Category        depicts charges applicable to the different
                invoice categories.

Invoice         Produces a pie chart that shows how discounts
Discounts by    are distributed to the various high-level
Cost Center     cost centers.  Each slice represents a cost
                center's relative share of the total
                discounts issued during the preceding month.

Monthly Net     Produces a vertical bar chart that represents
Revenue         net revenue for a selected number of months
Summary         for any or all high-level cost centers.

Monthly         Produces a stacked vertical bar chart
Invoice         depicting the credits and discounts provided
Credit/         each month over a specified period of months
Discount        for any or all high-level cost centers.  Each
Summary         shows the relative share of credits and
                discounts.

Weekly          Produces a vertical bar chart showing the
Processing      total charges processed during the preceding
Charges         seven days for any or all high-level cost
Summary         cost centers.  Each bar represents one day's
                charges.

Weekly Charges  Produces a vertical bar chart showing the
by Invoice      total charges processed during the preceding
Category        seven days for any or all high-level cost
                centers.  Each bar represents one day's
                charges.

Daily Revenue   Produces three ranked lists that show
Ranking         charging activity for the previous day for
                specified high-level cost centers, invoice
                categories, and computation codes (types of
                charges within an invoice category).  The
                first list shows the top ten charges; the
                second shows the top five charges in each
                invoice category; the third shows the top
                five charges in each high-level cost center.