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2.9.3.2 WLM Service Delivered Summary, by Service Class


This WLM Service Delivered report tracks information
concerning transaction service delivered, resources consumed,
and workload throughput and delays, at a monthly, weekly,
daily, or hourly level.

Each logical page of the report presents the information for
one service class and one service class period within one
importance level for each single LPAR.  This is also the
order of the pages.

The report can also be summarized so that each page presents
the information for one service class and one service class
period within one importance level summarized for all LPARs
in a sysplex.

When the zone option is specified for the inquiry, each page
is expanded into a page for each zone in the incoming data
that may have been filtered by data selection parameters.

When the hour option is specified for the inquiry, each page
may be expanded into two or three pages to contain a column
for each hour found in the incoming data that may have been
filtered by data selection parameters.

Additionally, a CSV file can be optionally created for later
use by Q&R to generate charts and graphs.

REPORT OPTIONS

Standard data selection options are supported as well as
SYSID selection and external data selection.  Additionally,
input data may be further filtered by Sysplex or SVC
(Service) Class.  These options are discussed in Section
2.2.7.

DATA ELEMENTS

The elements reported are divided into the following
categories:

  o  Service Delivered
  o  Resources Consumed
  o  Throughput and Delays

SERVICE DELIVERED

This section presents measurement data about SRM transaction
volume and service received for transactions executing within
the WLM Service Class Period being reported on.

Reporting     The timespan, in seconds, covered by the
Interval:     report, from CA MICS common data element
              DURATION.

Total         The total number of SRM transactions that ended
Transactions: in the reporting interval, from CA MICS data
              element SECTORCP.

Transactions  The rate of SRM transaction execution (ended
per Second:   transactions), per second, from CA MICS data
              element SECPSRCP.

Total SRM Svc The total number of service units expended
Units (k):    during the reporting interval, expressed in
              thousands. This value is derived from CA MICS
              data element SECTOSRV, divided by 1,000.

SRM Svc Units The rate of service units expended per second,
per Second:   expressed in thousands. This value is derived
              from CA MICS data element SECPSSRV divided by
              1,000.

Avg. Tx Queue The mean time transactions spent waiting for
Time (secs):  execution, expressed in seconds and from CA
              MICS data element SECAVQUE.

Avg. Tx Exec  The mean time transactions spent in execution,
Times (secs): expressed in seconds and from CA MICS data
              element SECAVXET.

RESOURCES CONSUMED

This section presents measurement data about processor,
paging, and I/O resources used by transactions executing
within the WLM Service Class Period being reported on.

Total CP Time The total time transactions executed on CPs
(secs):       (central processors), expressed in seconds and
              from CA MICS data element SECCPUTM.

zAAP on CP    The total time the zAAP eligible Java work
Time (secs):  spent executing on CPs (central processors),
              expressed in seconds and from CA MICS data
              element SECZAPCT.

Total zAAP    The total time transactions executed on zAAPs
Time (secs):  (z/OS application assist processors), expressed
              in seconds and from CA MICS data element
              SECZAPTM.

zIIP on CP    The total amount of TCB CPU time consumed
Time (secs):  within this service class period while
              executing zIIP eligible work on standard CP
              processors, from CA MICS data element SECSUPCT.

Total zIIP    The total amount of normalized TCB CPU time
Time (secs):  executed on zIIP processors, expressed in
              seconds and from CA MICS data element SECSUPTM.

Total DASD    The total number of non-paging I/O operations
I/O Count:    (SSCHs) done to DASD devices, expressed in
              thousands and from CA MICS data element
              SECDCNT.
$SCOL
DASD I/Os     The number of non-paging I/O operations (SSCHs)
per Second:   performed per second. This value is computed by
              dividing the Total DASD I/O Count defined above
              by the CA MICS data element DURATION.

DASD I/Os per The number of non-paging I/O operations (SSCHs)
CPU Second:   performed per CPU (TCB) second. This value is
              computed by dividing the Total DASD I/O Count
              defined above by the CA MICS data element
              SECCPUTM. This is a relative measure of
              workload I/O intensity and can be used to
              compare workloads within or across WLM service
              classes.

Avg. Page Ins The number of pages moved into central storage
per Second:   per second, from CA MICS data element SECPSPIN.

THROUGHPUT AND DELAYS

This section contains measurement data that tells how well
transactions actually perform, including summary information
about where processing delays occur.  This provides the
ability to do first-level problem analysis when service
objectives are not being met.

Average MPL:  The mean number of tasks active and executing
              within the WLM Service Class Period for the
              reporting interval, from CA MICS data element
              SECAVMPL.

Execution     The relative measure of how fast transactions
Velocity:     are executing with the WLM Service Class
              Period, expressed as a percentage and from
              CA MICS data element SECEXVEL. Higher values
              indicate that transactions have experienced few
              delays; lower values indicate more delays. A
              zero value indicates that no processor
              resources were consumed during the reporting
              interval.

Performance   A measure of how well transactions are
Index:        performing with respect to their WLM-defined
              goals, from CA MICS data element SECPINDX.  A
              value of 1 indicates that transactions are
              meeting their respective goals exactly.  Values
              above 1 indicate that goals are being missed.
              Values below 1 indicate that goals are being
              exceeded.

CP Usage      The ratio of CPU Delay Samples to the sum of
Delay Ratio:  CPU Using and CPU Delay Samples. This is
              essentially the inverse of the CPU portion of
              the Execution Velocity calculation, and can be
              used to see when processor delays are
              occurring.  Use this value in conjunction with
              the Execution Velocity and Performance Index to
              determine if service objectives are not being
              met and if processor delay is responsible.

zAAP Usage    The ratio of zAAP Delay Samples to the sum of
Delay Ratio:  zAAP Using and zAAP Delay Samples.  This value
              can be used to see when zAAP delays are
              occurring.  Use this value in conjunction with
              the Execution Velocity and Performance Index to
              determine if service objectives are not being
              met and if zAAP processor delay is responsible.

zIIP Usage    The ratio of zIIP Delay Samples to the sum of
Delay Ratio:  zIIP Using and zIIP Delay Samples.  This value
              can be used to see when zIIP delays are
              occurring.  Use this value in conjunction with
              the Execution Velocity and Performance Index to
              determine if service objectives are not being
              met and if zIIP processor delay is responsible.

Pct Processor The sum of the following CA MICS data elements:
Delays:         SEDPCDCP (Pct Wait - CPU on CP)
                SEDPCZPD (Pct Wait - CPU on zAAP)
                SEDPCSUD (Pct Wait - CPU on zIIP)

              This value represents the amount of processor
              delay as a function of all sampled delays.

Pct I/O       The sum of the following CA MICS data elements:
Related         SEDPCDSD (Pct Wait - DASD I/O Delay) ,
Delays:         SEDPCDHS
                  (Pct Wait - Std Hiperspc Pg-In from Aux)
                SEDPCDES
                  (Pct Wait - ESO Hiperspc Pg-In from Aux)
                SEDPCDVI (Pct Wait - VIO Page-In from Aux)

              This value represents the amount of I/O delays
              as a function of all sampled delays.

Pct Storage   The sum of the following CA MICS data elements:
Delays:         SEDPCDMP (Pct Wait - MPL Delay)
                SEDPCDSI (Pct Wait - Swap-In)
                SEDPCDPC (Pct Wait - CSA Page-In from Aux)
                SEDPCDPP (Pct Wait - Pvt Page-In from Aux)
                SEDPCDXM
                  (Pct Wait - Cross Mem Page-In from Aux)

              This value represents the amount of storage
              delays as a function of all sampled delays.

Pct Misc.     The sum of the following CA MICS data elements:
Delays:         SEDPCCOD (Pct Wait - Resource Contention)
                SEDPCCRD (Pct Wait - Crypto Processors)
                SEDPCFQD (Pct Wait - Feature Queue)

              This value represents the amount of other
              delays as a function of all sampled delays.

CA MICS Performance Manager Hourly WLM Service Delivered Summary For Sysplex: PLEXZA Sysid: CAZA Report Generated on: Monday, February 18, yyyy ------------------------------------------------------------------------------------- | | | HOUR-DATE (HR-MM/DD): 10-02/17 11-02/17 12-02/17 13-02/17 14-02/17 CHANGE % | | | |-----------------------------------------------------------------------------------| | | | Importance: System Tasks | | SVC Class: SYSSTC | | Period: 1 | | | | Service Delivered | | ----------------- | | | | Reporting Interval (secs) 3,600 3,600 2,432 3,600 3,600 0.00 % | | Total Transactions 90 37 47 20 36 -60.00 % | | Transactions per Second 0 0 0 0 0 -66.67 % | | Total SRM Svc. Units (k) 24,614 20,279 12,222 17,995 16,370 -33.49 % | | SRM Svc. Units per Sec. 6,838 5,633 5,024 4,999 4,547 -33.50 % | | Avg. Tx. Queue Time (sec) 0.01 0.01 0.03 0.00 0.21 2000.00 % | | Avg. Tx. Exec Time (sec) 1.79 1.02 25.04 0.77 1,118.98 2412.85 % | | | | Resources Consumed | | ------------------ | | | | Total CP Time (secs) 426.77 401.66 241.75 291.91 287.37 -32.66 % | | - zAAP on CP Time (secs) 0.00 0.00 0.00 0.00 0.00 N/A | | - zIIP on CP Time (secs) 0.00 0.00 0.00 0.00 0.00 N/A | | Total zAAP Time (secs) 0.00 0.00 0.00 0.00 0.00 N/A | | Total zIIP Time (secs) 0.00 0.00 0.00 0.00 0.00 N/A | | Total DASD I/O Count (k) 618 270 280 224 194 -68.68 % | | DASD I/Os per Second 172 75 115 62 54 -68.68 % | | DASD I/Os per CPU Second 1,447.97 671.35 1,158.68 766.20 673.46 -53.49 % | | Avg. Page Ins per Second 0 0 1 0 0 -85.71 % | | | | Throughput and Delays | | --------------------- | | | | Average MPL 65.27 68.86 63.75 64.61 64.79 -0.74 % | | Execution Velocity 58.07 67.30 60.71 68.78 68.71 18.32 % | | Performance Index . . . . . N/A | | CP Usage Delay Ratio 0.41 0.32 0.38 0.31 0.31 -24.39 % | | zAAP Usage Delay Ratio 0.00 0.00 0.00 0.00 0.00 N/A | | zIIP Usage Delay Ratio 0.00 0.00 0.00 0.00 0.00 N/A | | Pct Processor Delays 0.10 0.06 0.07 0.04 0.04 -60.00 % | | Pct I/O Related Delays 0.18 0.02 0.10 0.02 0.01 -94.44 % | | Pct Storage Delays 0.00 0.00 0.00 0.00 0.00 N/A | | Pct Misc. Delays 0.00 0.00 0.00 0.00 0.00 N/A | -------------------------------------------------------------------------------------


 Figure 2-224.  Sample WLM Service Delivered Summary, by Service Class