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3.3.4 Setting TSO Management Objective Report Options


The TSO Management Objective Reports assume that a set of
objectives related to the operation of TSO have been
determined.  Often this may not be the case.  This section
describes how the management objectives may be specified to
the reporting process once they have been defined by
management.  First, however, a discussion of how the
objectives may be established might prove useful.

Numbers which will be used as management objectives should
not be defined without some analysis of the installation's
historical TSO performance.

The CA MICS data base provides a useful information base for
analyzing historical performance.  The data base files that
should be used in analyzing the TSO activity for purposes of
establishing the TSO Report Options are listed according to
the reports they apply to.

    Daily   - DAYS.TSOTSO01
    Weekly  - DAYS.TSOTSO01-10 (selects last week only)
    Monthly - MONTHS.TSOTSO01-12

In each case the data source is the TSO System Activity
(TSOTSO) File.  We recommend that the following analysis
steps be used to study past performance.

Statistical Analysis:  The same data sources as mentioned
above may be used to analyze in-depth the measures around
which the management objectives are to be determined.
Specifically, you can use the SAS procedures UNIVARIATE and
FREQ to provide a reasonable statistical analysis of an
individual measure, providing the analyst with mean, standard
deviation, and percentile values.  The percentile values may
be the most applicable to the process of determining the
management objectives target values.

In addition, check the perspective of TSO users as to what
minimum level of service, availability, and throughput they
require.

The integration of this information with data processing
management's own priorities and requirements will establish
the base for defining the management objectives for TSO.


The following sections describe specifically how an
installation can specify the numerical values used in these
reports.

    1 - Report Options
    2 - Report Options MACRO Example