4. EXCEPTIONS

Management and technical personnel need to be able to
identify problems or problem areas in data center
performance.  CA MICS provides exception reporting as a way
of organizing and reporting problems relative to their
severity.  Exception reporting is organized by areas of
management responsibility, such as service levels and
security.

CA MICS exception processing compares daily operations
against user-defined norms and reports on those variables
that do not fall within the norms.

Changes to exception processing should be controlled by the
CA MICS system administrator.

This chapter discusses the following topics:

   1 - Using the Exception Reports for Problem Analysis
   2 - Modifying the IDMS Standard Exceptions
   3 - IDMS Detail Exception Descriptions