6. REPORTS › 6.2 Client Support

6.2 Client Support

The Client Support management impact area provides an
understanding of how clients', the "users" of IS services, IS
expenditures are being consumed.  This is presented on the
workstation by User IS Expense Analysis and on the mainframe
by the User Expense Summary Report.  They are discussed in
detail in the following sections:

 1 - User IS Expense Analysis
 2 - User Expense Summary Report