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ERXT0343/EZXT0343: CICS Response Apdex Index

This report measures user response to transactions in a and understandable table.

Apdex is a numerical measure of user satisfaction with the performance of enterprise applications that reflects the effectiveness of IT investment. (See http://www.apdex.org for a detailed Apdex specification.)

The Apdex index divides user response into three categories:

The Apdex formula is as follows:

APDEX = (satisfied_count + (0.5 * tolerating_count) + (0 * frustrated_count))/total_samples

The values of Apdex vary from 0, where no users are satisfied, to 1, where all users are satisfied.

6/24/yy                     CICS Response Apdex Index                                                      PAGE      1 REPORT ID: EZXT0343                              SYSID   =   XE9E   START          Transn   DATE    Hour    Type    Apdex TALLY  07/03/21  10  Convrstnal           4  07/03/21  10  PseudoConv 1.00     35  07/03/21  10              .94     39  07/03/21  11  PseudoConv  .93      8  07/03/21  11              .93      8  07/03/21  12  PseudoConv           1  07/03/21  12                       1  07/03/21  13  Convrstnal           2  07/03/21  13  PseudoConv           1  07/03/21  13                       3  07/03/21  14  Convrstnal           1  07/03/21  14  PseudoConv 1.00     26  07/03/21  14             1.00     27  07/03/21                  .94     78  07/05/08  10  Convrstnal  .70     34  07/05/08  10  PseudoConv  .78     32  07/05/08  10              .74     66  07/05/08  11  Convrstnal  .62     12  07/05/08  11  PseudoConv  .90     26  07/05/08  11              .81     38  07/05/08  14  Convrstnal  .20      5  07/05/08  14  PseudoConv 1.00      7  07/05/08  14              .66     12  07/05/08  15  Convrstnal  .66      6  07/05/08  15  PseudoConv 1.00     47  07/05/08  15              .96     53  07/05/08                  .82    169                            .86    247