Configuration Guide › CA SiteMinder Integration › Troubleshooting › Incorrect Agent Secret

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Incorrect Agent Secret

Symptom:

Incorrect Agent Secret

Solution:

An incorrect agent secret is used in ra.xml, the error "Cannot connect to the policy server: Failed to init Agent API: -1" appears with a preceding crypto handler error as shown in the following screen:

agent secret sample

Follow these steps:

  1. Check the AgentSecret property in ra.xml.

  2. Specify the encrypted password that was used when creating that agent.

More information:

Modify a SiteMinder Password or Shared Secret