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Example: Customize the Help

A customer has deployed a CA IdentityMinder environment with heavily customized screens for Users, Groups, and Organizations. Unfortunately, the help content is static and pertains only to the default environment. They want to write their own help content to reflect the customization in their environment.

Follow these steps:

  1. Write custom help pages for each custom task and tab.
  2. Host the pages on a web site.
  3. Create a resource bundle and place the .properties file in the iam_im.ear/config/com/netegrity/config directory.
  4. Restart the CA IdentityMinder server.

For example, if the environment name is neteauto, create the following resource bundle named help_neteauto.properties:

*.UserProfile=http://www.neteauto.com/imhelp/user.html

*.GroupProfile=http://www.neteauto.com/imhelp/group.html

*.OrgProfile=http://www.neteauto.com/imhelp/org.html

The help links for the neteauto environment access the default help except for the Profile tabs in the Modify User, Modify Organization, and Modify Group tasks.