Administration Guide › Reporting › Troubleshooting › Viewing a Report Redirects To the Infoview Login Page

Viewing a Report Redirects To the Infoview Login Page

When viewing a report in CA IdentityMinder, you may be re-directed to the Business Objects Infoview login page.

View the report if redirected

1. Be sure that you are using the fully-qualified domain name of the CA Report Server (Business Objects).
2. Right-click on the Infoview login web page and select View Source.
3. Find the URL for the report.
4. Copy and paste the URL into a new browser window.
5. If you do not see the report, use an HTTP trace tool to provide more information.
6. If you do see the report, try the following to fix the browser settings:
   • Accept third-party cookies.
   • Allow session cookies.
   • Remove High security settings.