CA IdentityMinder supports two types of approvals: environment-level approvals and task-level approvals. Environment-level approvals are defined for all instances of an event, regardless of the tasks they are associated with. Task-level approvals are defined for a specific event associated with a specific task. Task-level approvals take precedence over environment-level approvals.
Most approvals are defined at the environment level to ensure that the same workflow activities occur for an event, regardless of the task that it is associated with. However, in the following situations, consider implementing task-level workflow:
Environment-level approvals may require significant processing and system resources as the volume of transactions increases. This may eventually introduce performance and scalability issues. Using task-level approvals, where appropriate, may reduce or eliminate these issues.
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