Administration Guide › Email Notifications › How to Use Email Templates › Create Email Templates

Create Email Templates

To create custom email messages

1. Open the template that you want to modify.

   For example, if you want to create an email message for a pending Create User event, open defaultEvent.tmpl in the Pending directory.

2. Save the template in the same directory with a new name. The name must match the name of the event to which the email applies, and have the extension .tmpl.

   For example, name the message for the pending Create User event as follows:

   CreateUserEvent.tmpl

   Note: When you create an email template file with a file name using a different language, the operating system session should be operating in a language that supports the character set.

3. Modify the message template as needed, as described in the next section, Custom Email Templates.