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Configuration Guide › Sample CA IdentityMinder Environment › How to Use the NeteAuto CA IdentityMinder Environment › Self-Service Task Management › Use the Forgotten Password Feature

Use the Forgotten Password Feature

Perform the following procedure to use the forgotten password feature.

Follow these steps:

  1. Type the following URL in a browser: 
    http://hostname/iam/im/neteautopublic/index.jsp?task.tag=ForgottenPasswordReset
    hostname

    Defines the fully qualified domain name of the system where CA IdentityMinder is running.

  2. Type the unique identifier for the self-registered user that you created in Register as a New User, and click Next.
  3. Each time when you are prompted, answer the verification question. The answer is the one which you have provided during registration.

    Note: A correct response is required for each question. Canceling the task or closing the browser counts as a failed attempt.

  4. Click Submit.

    CA IdentityMinder prompts you to supply a new password.