Administration Guide › Password Management › Synchronizing Passwords on Endpoints › Passwords on Windows › Enable Log Messages

Enable Log Messages

To discover why a password modification was rejected, view the Password Synchronization Agent logs. All logged messages are stored in the eta_pwdsync.log file. By default, this file is located in the password_sync_folder\Logs folder.

Password Synchronization Agent logging can contain the following:

• Error messages, which are always logged.
• Diagnostic (process flow, trace) messages, which can be enabled or disabled based on the value of the logging_enabled=yes|no parameter in the eta_pwdsync.conf file.

For additional information, review the eta_pwdsync.log and the Provisioning Server logs for the same time period.

The previous log_level configuration parameter has been deprecated but left for backward compatibility: log_level=0 translates into logging_enabled=no and log_level=anything else translates into logging_enabled=yes. If both old and new parameters are present in the configuration file, the explicit setting of logging_enabled=yes|no parameter overrides the indirect setting performed through the old log_level=number.