Administration Guide › CA IdentityMinder Mobile App › How the Implementation Process Works

How the Implementation Process Works

Three types of users are involved in setting up mobile apps. The following graphic illustrates these user types and the tasks they perform.

To enable an end user to use the mobile app with CA IdentityMinder, the following activities occur:

1. A system administrator configures support for the mobile app in an environment.

   The configuration involves the following activities:

   • Configures activation and reset code attributes
   • Adding tasks, Policy Xpress policies and an email template for registering mobile users
   • Creating a web services definition
   • Modifying the registration email.

   The system administrator also configures the branding, URLs, and functionality that mobile users can access.

2. An administrator, such as a Help Desk Technician, registers applicable end users in the User Console.

   The registration process triggers an activation code for each end user, and automatically sends an email with the code and registration instructions to the end user.

3. The end user downloads the mobile app from the Apple store and registers a device, such as a smart phone or a tablet, using the instructions and code they received in the email.

   The end user can then use the mobile app to access CA IdentityMinder functionality.

   Note: If the option Password Must Change is selected during user creation, mobile app users cannot complete activation.