Upgrade Guide › JBoss Version › Report Server Upgrade › Upgrade the Report Server

Upgrade the Report Server

Upgrade the Report Server to the supported version, CA Business Intelligence 3.3 SP1 (BusinessObjects Enterprise XI Release 3.1 SP6). Previous versions of this software are not supported.

Note: You need at least 9GB of disk space to install or upgrade the Report Server.

To upgrade the Report Server

1. Exit all applications that are running.
2. Log in to the CA Support site.
3. Go to the Download Center.
4. Under Products, click CA IdentityMinder and the current release.
5. Download the CA Business Intelligence Common Reporting package and unzip it. If you have already installed CA Business Intelligence 3.3, you can omit this procedure. Instead, install service pack 6.

   Important! The installation zip contains multiple folders. The installer executable requires this folder structure. If you moved the CA Business Intelligence installer after extracting the zip, copy the entire folder structure to the same location and verify that you execute the installation media from the VM folder.

6. Verify that all the servers are running the same previous version of the Report Server.
7. On UNIX, export the previous installation, so that the new installer can detect an older version. Issue this command:

   export CASHCOMP=current-installation-location
   

   For example:

   export CASHCOMP=/opt/CA/SharedComponents 
   

8. Navigate to Disk1\InstData\VM and double-click the installation executable.

   The installer detects the previous installation and gives you the option to migrate the old data.

9. Click Update as the Installation Type when prompted.
10. Accept default settings during the rest of the installation.
11. Click Install.

Note: The upgrade can take up to 45 minutes to complete.

To verify the upgrade of the Report Server

Inspect the biek.properties file in the Report Server install folder. A successful installation shows the following:

Version=BusinessObjects Enterprise XI Release 3.1 SP6