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Enable Communication between the Salesforce.com Connector and Salesforce.com

To enable communications between the Salesforce.com connector and Salesforce.com cloud, download and install the SSL client certificate from Salesforce.com. The certificate is required because communications between the Salesforce.com connector and Salesforce.com cloud are performed using an SSL connection. The SSL client certificate validates requests generated by Salesforce.com.

Follow these steps:

  1. Install or upgrade CA IAM CS.

    The installation registers CA IAM CS with the provisioning server, creates the Salesforce.com endpoint, and populates it with its associated metadata.

  2. Generate the SSL client certificate, using the following steps:
    1. Log in Salesforce.com as an administrator.
    2. Select the Setup menu.
    3. Select App Setup, Develop, API, Generate Client Certificate.
  3. Copy the SSL client certificate to your computer.
  4. Log in to CA IAM CS.
  5. Click the Certificates tab, then click Add.
  6. When prompted, enter the location of the SSL client certificate that you have copied to the target computer, and the CA IAM CS keystore password.

    Note: The password for the keystore is the password that you set when you installed CA IAM CS. For more information, see the Installation Guide.