UPO utilizes an SLA (Service Level Agreement) Monitor to poll for requests in the pending state. This connector can be enhanced to provide polling for the existence of request files, although there may be issues if this CA IAM CS is part of an environment containing more than one CA IAM CS, and the location of the request files is localized within each CA IAM CS. A recommended solution is to make use of third party products or systems to store requests data and provide the monitoring of those requests. In this case, the REQUEST_PENDING and REQUEST_COMPLETED exits make connections to those third party systems to update the requests data.
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