Symptom:
When using TEWS to call the task "CreateOracleServerAccountTemplate" you can get back the following error message:
Error Message: <code>500</code>
<description>Failed to execute CreateOracleServerAccountTemplate. ERROR
MESSAGE: com.ca.iam.model.IAMParseException: Not a valid IAM handle:
'UHGUSERS' ProcessStep::Unknown TabName: null ERRORLEVEL::Fatal</description>
The problem is that the DN TEWS is expecting is not what is in the Provisioning Directory.
This example did not work:
eTORADirectoryName=WSDLOracle4,eTNamespaceName=Oracle Server,dc=im,dc=eta
This example is the DN that did work:
EndPoint=WSDLOracle4,Namespace=Oracle Server,Domain=im,Server=Server
Solution:
To find the mapping make sure the application server log levels are set to verbose. Execute the Identity Manager tasks for which you need the data/paths. The paths will be in the log file. Searching on "<" and "insert into IM_" can be helpful for finding the paths as well as attribute values being passed by the tasks.
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