Previous Topic: Making Services Available to UsersNext Topic: Modifying a Service


Assign a Service to a User

You can assign a service directly to an individual user. This user becomes a member of the service.

Follow these steps:

  1. From the navigation menu, select Services, Request & View Access.

    A list of services you can administer appears.

  2. Select the service that you want to assign to a user and click Select.

    A list of users that are assigned to the service appears.

  3. Click Request Access.
  4. Search for a user to whom you want to assign the service.

    To display a list of all users for whom you have administrative privileges, click Search without modifying the search criteria.

  5. Select a user and click Select.

    An updated list of users that are assigned to the service appears.

  6. Click Save Changes.

    The user receives the specified service. The user receives all applications, roles, groups, and attributes you included in the service.

Confirm Service Assignment

Once you have assigned a service to a user, confirm that all tasks associated with the service completed successfully.

Follow these steps:

  1. From the navigation menu, select Services, View Service Access Request History.

    A search screen appears.

  2. Search for the service you assigned to a user.

    To display a list of all services over which you have administrative privileges, click Search without modifying the search criteria.

    A list of services you can administer appears.

  3. Select the service that you assigned, and click Select.

    A history of actions that is associated with the service appears.

  4. Click Last Changed to see the most recent actions first.
  5. Confirm that the user in question received the service successfully.
  6. Click Close.