Symptom:
After upgrading Provisioning Manager from CA IdentityMinder r12 CRx, the installer displays the following message:
The installation wizard has finished upgrading CA IdentityMinder but non fatal errors or warnings occurred during the upgrade. For details please see the installation log under C:\Program Files\CA\CA Identity Manager. Warning/Errors were reported related to the following components
The CA IdentityMinder installation log contains the following entry:
Install, com.installshield.product.actions.Files, err, ServiceException: (error code = -30016; message = "The process cannot access the file because it is being used by another process.”
Solution:
The error occurs because the installer cannot create a directory that exists. However, the installation has completed successfully, and the Provisioning Manager is fully functional.
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