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Report Server

Perform the following steps to verify the upgrade of the Report Server.

  1. Check the CA_Business_Intelligence_InstallLog.log and the ca-install.log for errors, located in the temp directory for the user who installed the product.
  2. On Windows, check the services have started as follows:
    1. Click Start, Programs, Business Objects, start the Central Configuration Manager.
    2. Click the Manage Servers icon, a box with a checkmark in the top row of icons.
    3. Be sure that all of the services are started, with the exception of the WinHTTP Web Proxy. 

      If they are not started, start them.

      If any of the services fail to start, check the corresponding logs located in the Business Objects Install location/logging folder.

  3. On Solaris, check the services have started as follows:
    1. Enter this command: ps-ef | grep bobje
    2. Verify all services are started. 

      See the Business Objects Enterprise Administrator’s Guide for a list of services.

  4. If all services have started, log into the Admin Launchpad, by going to the following URL: 
    http://report-server-name:port/CmcApp/logon.faces
    
  5. Launch the Central Management console.