Previous Topic: General

Next Topic: Error in Endpoint Search Screens After Upgrading from 12.5 SP6 or Earlier


Endpoints with Retry Autolock must be Configured with a Generous Retry Limit

For endpoints that have "N" retry autolock” behavior, the account used to connect to the endpoint using CA IAM CS should be configured to have a generous (or unlimited) “N” due to attempts to connect being used up quickly by CA IAM CS.

When the account is natively locked due to "N" being exceeded, it may be necessary to use native tools to unlock the account before the endpoint can be acquired again. This depends on the exact native "locked" behavior of the endpoint.