Release Notes › Known Issues › Endpoint Types › Google Apps › Account search failure from Google Apps

Account search failure from Google Apps

Symptom:

Searching for a Google Apps account based on the first or last name fails.

Solution:

Updates to a user's first name or last name may take up to 30 minutes to be processed by Google Apps. Therefore, searching for the new name in CA IdentityMinder fails. Wait 30 minutes after a name change before using the new name in the search.

PeopleSoft

The following sections describe the known issues for the PeopleSoft connector.

Searches May Fail in Provisioning Manager

When you use the Provisioning Manager to search for a PeopleSoft endpoint with PeopleTools 8.49, the search for PPS Users for assignment to the "Alternate User ID", "Supervising User ID" and "Reassign Work To" fields does not return results in some cases.

There are two workarounds for this issue:

• Use the CA IdentityMinder User Console to manage PeopleSoft endpoints (preferred)
• Enter the value in the Provisioning Manager fields without performing any searches. The value is still be subject to validation, such that if the entered value is not a PPS User, the assignment will fail upon clicking the “Apply” button.