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CA Identity Manager Release Notes › Known Issues › Endpoint Types › Google Apps › Account search failure from Google Apps

Account search failure from Google Apps

Symptom:

Searching for a Google Apps account based on the first or last name fails.

Solution:

Updates to a user's first name or last name may take up to 30 minutes to be processed by Google Apps. Therefore, searching for the new name in CA Identity Manager fails. Wait 30 minutes after a name change before using the new name in the search.