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Target Permissions do not Appear in Access Module

Symptom:

When I add Group and Provisioning role target permissions using direct change, these permissions are available through the group and provisioning role tab in CA Identity Manager. These permissions do not appear in the access module.

Solution:

Deselect the “Manage administrator” and “Show administrator column” options from the group or provisioning role tab in the task.

Save Operation Fails, Displays MySQL optimisticLockingException Error

Symptom:

When I attempt to save in the Admin UI, the operation fails and an optimisticLockingException in MySQL message appears.

Solution:

In the Admin UI, switch to tools/cache, clear all caches, and perform the save operation again.

This symptom arises because the MySQL date format length is incompatible with the cache date format length.

Changes to Max Size and Enable SSO Fail to Update

Symptom:

When I modify Max Size and Enable SSO in the Admin UI, the changes do not update in the application.

Solution:

Restart all cluster servers.

Browser Refresh Displays Illogical Number in the Approvals Notification Icon

Symptom:

When I refresh my browser, an illogical number sometimes appears in the approvals notification icon. My implementation uses CA Single Sign On protection in the CA Identity Portal.

Solution:

In the static-html/custom folder, locate the logout-string.definition.js file and edit the return string with an HTML tag that uniquely identifies the page that is configured in the logout URL under the general configuration.

This symptom arises because the server session timed out and all resources in the browser are cached. Fetching approvals is redirected to login and the redirect is interpreted as an illogical number.