Release Notes › Known Issues › Endpoint Types › Active Directory › Message Restrictions for Exchange Mailbox Enabled Accounts Are Ignored

Message Restrictions for Exchange Mailbox Enabled Accounts Are Ignored

Symptom:

When I specify the following restrictions for Exchange mailbox accounts, they are ignored:

• Accept Messages Only From
• Accept Messages from Everyone Except
• Full Access Permission
• Send As Permission

For example, I added Bob and Fred to the list of users that an Exchange mailbox holder can accept messages from. I searched for a list of users, and both Bob and Fred were in the list displayed by Identity Manager. Bob was added to the list of users that the Exchange mailbox holder can accept messages from, but Fred was not.

Solution:

When you search you for accounts you want to add to the Accept Messages Only From, Accept Messages from Everyone Except, Full Access Permission or Send-As Permissions lists, Identity Manager displays a list of all endpoint users regardless of whether they are Exchange enabled or not. However if you select a user or group that is not Exchange-enabled, Identity Manager ignores the request. In the example, Fred was ignored because they were not an Exchange-enabled user.

In addition, you can only add mail-enabled security groups to the Full Access Permission or Send-As Permissions lists.