Release Notes › Known Issues › Provisioning › Endpoint Types › Salesforce.com › Salesforce.com—Session Time Out › Error: String could not be Cast to Salesforce.com or Invalid Session ID found in SessionHeader

Error: String could not be Cast to Salesforce.com or Invalid Session ID found in SessionHeader

Symptom:

When I create a Salesforce.com account, I receive the message String cannot be cast to Salesforce.com or Invalid Session ID found in SessionHeader.

Solution:

CA Identity Manager does not verify the validity of Salesforce.com sessions by default, and the session can timeout.

To minimize the possibility of session timeouts, we recommend that you try the following solutions in this order:

1. Configure Salesforce.com connector session timeout values
2. If configuring Salesforce.com connector session time out values did not resolve the problem, you can try specifying how an active session is validated.