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Use Automatic Mailbox Distribution in Exchange 2010

In versions before Exchange 2010, the Exchange administrator specifies the mailbox database in which to store a mailbox. From Exchange 2010, if you do not specify a mailbox database, Exchange chooses where to put the mailbox. This happens when you create or move a mailbox or mailbox-enable a user.

The Exchange connector detects the version of Exchange it is connecting to. If it is connecting Exchange 2010, it lets you use automatic mailbox distribution.

Use the following steps when you are creating a new account or account template.

Follow these steps:

  1. In the User Console, create a new account or account template for an Active Directory endpoint.
  2. In the Exchange General (User) tab, click Browse next to the Mailbox Store field.
  3. Search for and select (Automatic Mailbox Distribution).

    Screenshot of the Browse button next to the Mailbox Store field

  4. Continue to set up the account or account template as usual.

When the account is created, Exchange uses Automatic Mailbox Distribution to decide where to put the mailbox.