Application Execution (AE) Messages › › IDAETDVV27 - Internal system error

IDAETDVV27 - Internal system error

Reason:

An unexpected or unusual condition terminated a CA Ideal command or run-time application.

Action:

If possible, correct the condition that caused the error. If not, online users should immediately copy as many circumstances about the situation that caused the error before proceeding with any further activity. Include in these circumstances:

• How did you sign onto the application?
• Were any other programs or panels executed before the error occurred?
• What was the exact data on the screen at the time of the error?
• What PF key or other key did you use to transmit the data?
• What was the exact error message from the computer (if any)?

You can obtain additional online information by entering the command DISPLAY ERROR.

For batch runs, document similar data. Data similar to the online DISPLAY ERROR command is generally found at the bottom of the CA Ideal batch RUNLIST output file.

Notify your CA Ideal Site Administrator that an error occurred. Be prepared to turn over all information collected in the steps above, and any additional online or batch output you receive, which the administrator can use to better analyze or document the error condition.

For more information about the CA Ideal error message that might display at the time of the error, see the CA Ideal Messages and Codes Guide and Problem Determination Guide.