The software delivery (SD) agent is mandatory on a target computer, if that computer should be managed by software delivery functions. The SD agent provides software installation services and basic hardware inventory. The Windows agent also supports user profile management.
The SD agent supports the following:
SD agents can be deployed by using the deployment mechanisms provided by CA ITCM, by using the CA ITCM installation DVD, or previous versions of the software delivery component (migration).
The operating system environments currently supported by the SD agent are listed in the Certification Matrix available at CA Support.
The software delivery component supports Windows Vista and above as an agent operating system environment. Due to restrictions in Windows Vista in context of running user interfaces from within a Windows service, the SD agent has been redesigned. The SD agent is able to detect, if it runs on a Windows Vista or Microsoft Server 2008 operating environment and act appropriately. In a non-Windows Vista operating environment, the SD agent runs as in previous releases.
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