Permanent Move and Prerequisites

A permanent move means that:

The new domain manager manages the agent and all targets (that is, user profiles and user accounts) handled by the agent.
Any successful job records for installed software stored on the previous domain manager are imported to the new domain manager.
The agent and its targets are deleted from the previous domain manager, as they no longer are managed by it.

Prerequisites for a successful move operation are:

All domain managers between which moves are to be supported must have a communications link between them, because communication failures will cause the registration of new agents to report a previous domain manager to fail (these agents will stay locked by the move operation until they become obsolete).
All managers' UTC times (Coordinated Universal Time) should be synchronized in order for the record age comparison to work as designed. Different time zones have been considered. If the manager UTC times are not synchronized, the age of the records cannot be correctly determined. This will lead to unexpected moves.
All software delivery components should have the same version. Contact CA Technologies Technical Support for technical assistance and instructions for older software delivery agent versions.