View the Results of Installation Jobs

To obtain detailed diagnostic information on software installation jobs, you can view the output of the installation jobs on the target computers.

To view the results of installation jobs

Expand Jobs, Software Jobs, All Software Jobs on the Explorer tree of your domain manager.
The All Software Jobs node displays a list of all scheduled and completed job containers on this domain.
Double-click a job container on that list.
The list of target computers to which the job container was sent is displayed in the right pane.
Double-click a target computer on that list.
The jobs for that target computer are displayed in the right pane.
Right-click a job and select Properties from the context menu.
The Job Container Target Job Properties dialog opens, displaying tabs with details about the selected job:

Computer Job

Provides status and error information in the Status Message field, if the installation job has failed. If errors occurred when the job was executed, the according error messages are displayed here (for example, SXP000290 - Product cannot be used for this system).

Click the Status Help button to search for more details about reason and solution for an error message, for example, SXP000290.

Delivery Trace

Displays trace information provided by the Data Transport Service (DTS) component.

Job output

Displays output provided by the Software Management Installer on the target computer. If the trace feature was turned on when the job was executed, the Job output tab provides trace information. If the trace feature was turned off when the job was executed, the output tab has fewer details, and, for jobs with no errors, it may be empty.